FAQs

All foreign travellers arriving in Thailand (excluding Thai Residents) can purchase this policy.

This policy provides cover for up to 365 consecutive days from the date of arrival in Thailand.

Yes, you can purchase an individual policy for your child if he/she is at least 1 year old.

Yes, this policy provides coverage for medical benefits due to COVID-19 and accidental death.

Yes, this policy covers age from 1 – 99 years old.

You will receive your policy via email upon successful online application and payment.

You may contact our Customer Service Hotline at +66 2611 4242 (Mondays to Fridays, 8.30am to 7.00pm, excluding Public Holidays) or via email at Travel.TH@Chubb.com.

If you require any emergency assistance, you can call the 24-hour Chubb Assistance Hotline at +66 2039 5770.

You can download online claim and submit the completed claim form together with required claim documents to us at the below address:

Chubb Samaggi Insurance PCL.

2/4 Chubb Tower, 12th Fl.,

Northpark Project, Vibhavadi-Rangsit Rd.,

Thung Song Hong, Laksi,

Bangkok 10210

Fax no. +66 2611 4050

For claims assistance please call/email our Customer Service

Customer Service Centre

Hotline: +66 2611 4242 (Mondays to Fridays, 8.30am to 7.00pm)

E-mail: Travel.TH@chubb.com